Tropicana Student Living

Customer Service Representative

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Tropicana Student Living, which offers suite-style residence hall and apartment living for UCSB and SBCC students, is seeking enthusiastic and knowledgeable Customer Service Representatives to work the front desk.

Posted On:
Closing On:
Wednesday, 25th February 2015
Monday, 25th June 2018
Category: Customer Service
Department: Employment
Shift: Varies
Job Type:
Part Time
Pay Rate: $10+/hr + discounted meals

Job Description:

Our Customer Service Representatives work at the front desk. During the regular school year (which varies by building/college), our general hours of operation are 8A.M.-11P.M. Mon.-Thurs., 8A.M.-1A.M. Fridays, 10A.M.-1A.M. Saturdays, and 10A.M.-11P.M Sundays. 7A.M.-11P.M. daily, during the summer.

Customer Service Representative Responsibilities and Duties:

  • Responsibilities include but are not limited to: answering phones, receiving & issuing packages, sorting mail, camp check-ins/outs, answering leasing questions, all clerical work, etc.
  • Give informative and friendly property tours of Tropicana Gardens residence hall, Tropicana Del Norte residence hall and Tropicana Villas our upperclassmen apartments.
  • Be knowledgeable about leasing information, which includes pricing and contracts for all three properties - Tropicana Gardens, Tropicana Del Norte and Tropicana Villas.
  • Serve as a source of information about UCSB and SBCC and their services, as well as Isla Vista and Santa Barbara area. • Complete administrative tasks, such as completing tour Guest Cards, writing Thank You notes, etc.
  • Tabling at SBCC on Fridays from 9:30am-1:30pm, and for Tropicana Del Norte and Villas at various locations, giving a brief speech about Tropicana to touring students and answering questions about Tropicana Student Living.
  • Working most holidays; must have flexible schedule; entry level is accepted.
  • Work with fellow staff in a positive and respectful manner.

Please completely fill out the application below and submit it along with a cover letter and resume. All applications are due to Laura Versola at the Tropicana Gardens or Tropicana Del Norte desk, or via email at, Please note, submission of the application does not guarantee employment.

Submission of an application does not guarantee employment.

Equal Opportunity Employer. Tropicana Student Living does not discriminate on the basis of race, sex, color, religion, national origin, sexual orientation, age, disability, veteran status, or any other factors made unlawful under applicable federal and state laws. All personnel decisions are made without prejudice or discrimination, in accordance with the principles of equal opportunity.